Privacy Policy

At Dunesi, we value your privacy and aim to be clear about how your information is collected, used, and shared. This privacy policy aligns with our Terms & Conditions and applies to all online interactions with our website, including online shopping, membership services, and website browsing.

1. Information Collection:

When you visit our site, purchase products, sign up for our membership service or communicate with us, we may collect personal information that you provide, such as your name, contact details, and payment information. We also automatically collect certain information about your device and browsing behavior, including your IP address, web browser, time zone, and some of the cookies installed on your device.

2. Use of Information:

The information collected is used to provide our services to you, process your orders, communicate with you, provide customer service support, personalize your shopping experience, and comply with legal obligations.

3. Information Sharing:

We do not sell your personal information to third parties. We may share your information with third parties to perform services on our behalf such as payment processing, delivering packages, and marketing assistance. Your information may be stored through Shopify's data storage, databases, and the general Shopify application.

4. Members Section:

If you choose to become a member, we store personal information you provide to track your orders, save your personal information for future orders, and send you updates. You may request the deletion of your membership account at any time by contacting our support team.

5. International Transfers:

If you are located outside the UAE and choose to provide information to us or use our services, we may transfer your information to the UAE and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Security:

We take precautions to protect your information and use industry-standard encryption for your sensitive information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Changes to This Policy:

We may update this policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of our website after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised policy.

8. Contact Us:

If you have any questions about this Privacy Policy, please contact us at

Please note: By using this website, you consent to the processing of your information as set forth in this Privacy Policy, now and as amended by us.